Move In/Out Form

    Start with your building's street address. We'll match it to your building and send you its move requirements. If we can't match it, we'll confirm with you before your move.

    Your building

    Your details

    Please give a local Lower Mainland number. We're unable to return long-distance calls.

    Are you the owner or a tenant?

    Is the unit managed by a rental agent or property manager on the owner's behalf?

    Are you the only person moving, or will others be staying / moving with you?

    Are you booking this move for someone else?

    Please give a local Lower Mainland number. We're unable to return long-distance calls.

    Are you making changes to an existing booking?

    Move details

    Is this a Move In, Move Out, or Large Item Delivery?

    What's happening with the unit after you move out?

    This helps us know what paperwork to expect. It won't change your booking.

    Elevator needed?


    Your move is booked as one continuous block of time. A booking can't be split into two separate windows, or spread over more than one day — so please choose a start time and a length that cover your whole move. Allowed moving hours and maximum elevator time vary by building. We'll confirm your window or suggest alternatives.

    Move fee (in and/or out, per your building's bylaws)

    Elevator and building access guidelines

    • The elevator may not be locked out for extended periods, and a responsible person must remain in attendance whenever it is.
    • Elevator doors must never be wedged or held open. This can cause the elevator to fail, and the cost of the elevator company's call-out may be charged back to the strata lot of the person moving.
    • Building entrance doors: entrance doors must never be left open and unattended. If the locking pins are released to make moving easier, reset them as soon as you've finished — an unlocked entrance compromises secure access to the building and puts every resident at risk.
    • Any damage to common property (elevator, hallways, doors, walls, flooring) may be charged back to the applicable strata lot.

    After you submit, you’ll receive an email confirming we’ve received your request. We’ll then confirm your move, including anything you need to arrange beforehand such as the elevator booking, damage deposit, keys or fobs, and move fees, usually within one business day. Our office is open Monday to Friday, excluding statutory holidays.